Experience

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Privacy Policy

Last updated: 07 May 2026

This Privacy Policy describes our policies and procedures regarding the collection, use, and disclosure of your information when you use the Service and informs you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

This Privacy Policy was generated using TermsFeed and adapted by Sharetribe. Please read this Privacy Policy carefully before using our Service.

1 - Interpretation and Definitions

1.1 - Interpretation

Words with an initial capital letter have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

1.2 - Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for you to access our Service or parts of our Service.

  • Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of shares, equity interests, or other securities entitled to vote for election of directors or other managing authority.

  • Application means the software program provided by the Company or Operator downloaded by you on any electronic device, named experience-all.

  • Business refers to the Company or Operator as the legal entity that collects consumers’ personal information and determines the purposes and means of processing such personal information, or on behalf of which such information is collected and which alone, or jointly with others, determines the purposes and means of processing consumers’ personal information.

  • Company (referred to as “the Company”, “we”, “us”, or “our” in this Agreement) refers to:
    16 milja d.o.o.
    Hebrangova 9, 10000 Zagreb, Croatia
    OIB: 41384251530

For the purposes of GDPR, the Company or Operator is the Data Controller.

  • Consumer refers to you.

  • Cookies are small files placed on your computer, mobile device, or any other device by a website, containing details of your browsing history on that website among many other uses.

  • Country refers to: Republic of Croatia.

  • Data Controller, for the purposes of GDPR (General Data Protection Regulation), refers to the Company or Operator as the legal person which alone or jointly with others determines the purposes and means of processing personal data.

  • Device means any device that can access the Service such as a computer, mobile phone, or digital tablet.

  • Do Not Track (DNT) is a concept promoted by United States regulatory authorities, particularly the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism allowing internet users to control tracking of their online activities across websites.

  • Operator (referred to as “Operator”, “we”, “us”, or “our” in this Agreement) refers to Republic of Croatia, EU.

For the purposes of GDPR, the Company or Operator is the Data Controller.

  • Personal Data means any information relating to an identified or identifiable person.

For the purposes of GDPR, Personal Data means any information relating to you such as a name, identification number, location data, online identifier, or one or more factors specific to your physical, physiological, genetic, mental, economic, cultural, or social identity.

  • Sale means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating a consumer’s personal information to another business or third party for monetary or other valuable consideration.

  • Service refers to the Application or Website or both.

  • Service Provider means any natural or legal person who processes the data on behalf of the Company or Operator. This refers to third-party companies or individuals employed by the Company or Operator to facilitate the Service, provide the Service on behalf of the Company or Operator, perform services related to the Service, or assist the Company or Operator in analyzing how the Service is used.

For the purposes of GDPR, Service Providers are considered Data Processors.

  • Third-party Social Media Service refers to any website or social network website through which a user can log in or create an account to use the Service.

  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself, for example, the duration of a page visit.

  • Website refers to experience-all, accessible from:
    www.experience-all.com

  • You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Under GDPR, you may be referred to as the Data Subject or User, as you are the individual using the Service.

2 - Contact Us

If you have any questions about this Privacy Policy, you can contact us:

3 - Collection and Use of Your Personal Data

3.1 - Types of Data Collected

3.1.1 - Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you.

Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Bank account information
  • Credit card number and expiration date
  • Usage Data

3.1.2 - Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as your device’s Internet Protocol address, e.g., IP address, browser type, browser version, the pages of our Service you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When accessing the Service through a mobile device, we may collect certain information automatically, including but not limited to:

  • Type of mobile device used
  • Unique mobile device ID
  • Mobile IP address
  • Mobile operating system
  • Mobile internet browser type
  • Unique device identifiers
  • Other diagnostic data

We may also collect information your browser sends whenever you visit our Service or access the Service through a mobile device.

3.1.3 - Information from Third-Party Social Media Services

The Company or Operator may allow you to create an account and log in to use the Service through the following Third-party Social Media Services, including but not limited to:

  • Google
  • Facebook
  • X (Twitter)
  • LinkedIn
  • Apple

If you decide to register through or otherwise grant us access to a Third-party Social Media Service, we may collect Personal Data associated with your account on that service, such as:

  • Your name
  • Your email address
  • Your activities
  • Your contact list associated with that account

You may also have the option of sharing additional information with the Company or Operator through your Third-party Social Media Service account. By providing such information, you give the Company or Operator permission to use, share, and store it in a manner consistent with this Privacy Policy.

3.1.4 - Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on our Service and store certain information.

Tracking technologies used include:

  • Beacons
  • Tags
  • Scripts

These technologies help us collect and track information and improve and analyze our Service.

The technologies we use may include:

  • Browser Cookies
  • Web Beacons
  • Session Cookies
  • Persistent Cookies

Types of Cookies we use include:

Essential Cookies

  • Type: Session Cookies
  • Administered by: Us
  • Purpose: Necessary for providing website functionality and preventing fraudulent account use.

Cookie Consent Cookies

  • Type: Persistent Cookies
  • Administered by: Us
  • Purpose: Identifies whether users accepted cookie usage.

Functional Cookies

  • Type: Persistent Cookies
  • Administered by: Us
  • Purpose: Remember user preferences such as login details or language settings.

Analytics and Performance Cookies

  • Type: Persistent Cookies
  • Administered by: Third Parties
  • Purpose: Tracking traffic and user behavior to improve the Service.

3.2 - Use of Your Personal Data

The Company or Operator may use Personal Data for the following purposes:

  • To provide and maintain our Service
  • To manage your account
  • To perform contracts
  • To contact you
  • To send news, offers, and marketing communications
  • To manage your requests
  • To deliver targeted advertising
  • For business transfers
  • For analytics and service improvements

We may share your personal information with:

  • Service Providers
  • Affiliates
  • Business partners
  • Other users, where applicable
  • Third parties with your consent

3.3 - Retention of Your Personal Data

We retain Personal Data only for as long as necessary for the purposes described in this Privacy Policy and to comply with legal obligations, resolve disputes, and enforce legal agreements and policies.

Usage Data is generally retained for a shorter period unless required for security, legal, or operational purposes.

When Personal Data is no longer required, it will be securely deleted.

3.4 - Transfer of Your Personal Data

Your information, including Personal Data, may be processed outside your country or jurisdiction where data protection laws may differ.

By using our Service and submitting your information, you consent to such transfers.

We take all reasonably necessary steps to ensure your data is treated securely and in accordance with this Privacy Policy.

3.5 - Deletion of Your Personal Data

You have the right to request deletion of your Personal Data.

You may:

  • Access your account settings
  • Update your information
  • Correct inaccurate information
  • Request deletion of your data

We may retain certain information where legally required or where legitimate legal grounds exist.

3.6 - Disclosure of Your Personal Data

3.6.1 - Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.

3.6.2 - Law Enforcement

We may disclose your Personal Data if required by law or in response to valid public authority requests.

3.6.3 - Other Legal Requirements

We may disclose your Personal Data where necessary to:

  • Comply with legal obligations
  • Protect rights or property
  • Prevent illegal activity
  • Protect user safety
  • Protect against legal liability

3.7 - Security of Your Personal Data

We use commercially acceptable methods to protect your Personal Data.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

4 - Detailed Information on the Processing of Your Personal Data

Third-party service providers may access your Personal Data to provide services on our behalf.

4.1 - Analytics

We may use analytics providers including:

  • Google Analytics
  • Matomo
  • Fathom

These services help us analyze website traffic and improve our Service.

4.2 - Email Marketing

We may use your Personal Data to send newsletters and marketing communications.

You may unsubscribe at any time.

Providers may include:

  • Mailchimp

4.3 - Payments

We may offer paid products or services.

Payment processing may be handled by third-party providers including:

  • Stripe
  • PayPal

We do not store payment card information directly.

All payment processors comply with PCI-DSS standards.

4.4 - Behavioral Remarketing

We may use remarketing services to advertise to users after visiting our website.

Remarketing providers may include:

  • Google Ads
  • Facebook / Meta
  • X (Twitter)
  • Pinterest

These providers may use cookies and similar technologies for personalized advertising.

4.5 - Other Third-Party Services

We may use:

  • Intercom
  • Facebook Messenger
  • Zendesk
  • Tawk

5 - Links to Other Websites

Our Service may contain links to third-party websites.

We are not responsible for the privacy policies or practices of third-party websites.

We encourage users to review the privacy policies of every external website they visit.